We booked into this hotel because we had to be at the airport by 4:00 a.m. It is not how rooms, that a customer is paying top dollar for, should be accepted as the norm. The room is sterile of anything to make you feel comfortable. No pictures, posters – just stark white walls. The fan in the bathroom should be taken out. The noise is earth-shattering…maybe it just needs to be cleaned. The dust is hanging off the edges.
The heater/air conditioner suffers from the same malady…noise. The only way to lessen it is to shut it off completely. Remember, dear reader, it is winter. Also, when making a bed, the sheet is usually first, then the duvet. Not the other way around.
The mattress should be donated to the nearest dump. It is so old and used, you keep sliding downhill to the very edge of the bed. The pillows as well. They are so soft they have no support for head or neck.
The bathroom is a nightmare. No counter of any kind. The edge around the sink would barely hold a toothbrush. No place to put make up, shampoo etc. except on the toilet seat. Now that is sanitary isn’t it.
To watch TV you must sit on the bed. On the wall with the TV is a small table (?) with two straight backed chairs. No writing desk or some kind of flat surface. No shelving at all.
Now here is my sincere suggestion…please invite the President of your company to stay in this room for one complete night. I will bet there would be immediate changes.
We said once before we would never go to a Travelodge Hotel again, but time and distance said otherwise.
We started going here and found it to be so fantastic (and a bit $$$) but so, so worth it, we said birthdays/anniversaries only. So, it began with Kelly’s birthday, then Carole and this past weekend with Suzanne and her husband, Victor.
We raved and raved about the food and what we would order, especially the Porcupine Shrimp. These are to die for.
Now it begins….Victor ordered the meal we had raved about…what came out was not even a close resemblance and it was so disappointing.
It was the braised short rib meal and it was NOT anywhere close to what we had.
Then came the steak dinner that Kelly and Don shared…well they both said it was totally unseasoned and they would not order it again.
I had always shied away from the Kale Caesar Salad (I hate kale) and they served something like the ‘salad’ I was served in Salt Lake City. 1/4 of a head of Romaine lettuce and a ton of dressing. That was it. Nothing was cut up (or torn), just this lump of lettuce. Maybe it is easier for men to attack this, but for women, I’m not sure.
Suzanne ordered the Seafood HotPot and she loved every bite of it. Don had this the last time we were here and he also loved it.
Now, it was Suzanne’s birthday and we have always had the wonderful dessert that was deconstructed with a chocolate layer on top. As the birthday girl is a chocolate lover, that is what we ordered (or thought we did). What came out was a lovely dessert and believe me, all three plates were almost licked clean, but it was not what we hoped it would be.
If there is a new Chef, please show him the way. We really love this restaurant but it was a disappointment to ‘show off’ Nanaimo’s best place for fine dining and it wasn’t this time.