Category Archives: What’s New?

Earl’s Restaurant, Penticton

Yesterday we had a few hours to spend in Penticton before heading north to a family Easter dinner. As a special treat we went to Earl’s Restaurant. When we got there, it was almost empty. No one greeted us at the door….they always have someone at the door (cute and big smiles).

Four people ahead of us were  sitting waiting to be seated. The Hostess showed up and  she just stood there with menus in hand, saying nothing to them. She looked at me and I held up two fingers and she led us off to a booth. I admit, I am heavier than I should be but I have lost 15 lbs. and shouldn’t have a problem sitting down. I couldn’t get in. I tried the other side and there was no problem. Don tried to get in the other side and he couldn’t. The space on both sides in not equal. But, the Hostess said nothing and simply stood there saying “do you want to move?”.

We moved to another booth on the other side of the restaurant and a young man pops up, wishes us a Happy Easter and brings us our coffee and soda (as asked). We looked at the three different, but old, menus handed us and re-read them over and over. The menu here is really fallen down and needs a total revamp. There was not one thing that looked appetizing to either of us.

When the server came back for our order, we politely apologized saying we had changed our mind, stating we weren’t hungry yet, and would just have our beverages. He said that was fine. It was his last shift as he was now going to be the bartender.???? He brought us our bill and then stood there awkwardly trying to carry on a conversation and then walked away. I assumed he was hoping we would pay him immediately because he was leaving or going on a break or something.

We paid our bill and left. We did, however, go one block down and went to a restaurant that was…oh yeah, packed with people.

When our friend Daiya was there, everyone was on the ball, the restaurant was always packed and it was busy. Now that she is no longer there, you can see the difference. Too bad!

 

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Filed under Restaurant blog, What's New?

Vacation With Insight Tours

When we booked our vacation with Insight Tours (our 3rd), we were treated to a wonderful experience. They took to heart my special request and came back with an offer to consider. It was with the response from the President of the company that made this happen for us.

The staff are so courteous and understanding…..we were given three different scenarios to choose from as to dates, cities where we would be landing before catching another plane to our final destination, being met at the airports by their staff.

They offer to make your air arrangements, again, giving you several options (different airlines, fares, times) and always with quick, courteous responses. This is the best way to go – they have the ability to do this without the hassles of us dealing with a travel agent from an outside company who is never sure about anything (we have been that route and the experience was less than pleasant ).

Yesterday, we were again shown why we love this company so much….one leg of our trip was being cancelled but they went to the trouble to re-book us one week earlier, same everything but with an extra day in a European city. They were picking up the extra night for us and also the extra fees involved with the airlines. WOW!

The guides and drivers they employ would knock your socks off, They speak so many languages and go the extra mile to ensure your comfort, always making sure you are able to handle all they offer. For example, last year I had a hip that had dislocated slightly, causing great discomfort and our guide made sure we were given a taxi ride to where we were all going to view. This was at the cost of our guide, we were never asked for any monies.

This company is so special in so many ways……for us…..they are the very best on the market (from the President to the Booking Agents). When you follow this site in the summer, you will be able to follow along like you were with us and, hopefully, want you to book the trip  for yourself.

Do so with confidence of the quality of the trip you are about to take, the costs (they only offer the very best hotels, meals, extra tours), booking your air flight  and taking away any and all stress involved and making it affordable. Pick up one of their books from a Travel Agency close to your home (or go on line and order one) and dream away. You will find a holiday  you want to take, I promise.

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Filed under Other Services, What's New?